There is no right way to deal with the loss of a beloved son. Marion and Tom are doing their dignified best, but their own relationship is taking a battering. So when a fierce, strange woman turns up and demands to see the dead boy, Marion is almost glad of the distraction. Against Tom's wishes, she determines to find out more about her son's life away from home. The quest takes her out of her comfortable, conventional world to a shabby office in East London, and a series of shocks. Tom, furious, finds his own solution, and amid scandal, sorrow and exaltation the quiet Middle-Englanders discover that there is more than one kind of family.