Serafina and Peter are angels-in-training who are beginning to make a great team. That is, until Peter gets his first solo assignment to help Jennifer, the Beauty who runs a soup kitchen for down-and-out teens in Seattle -- and Serafina gets jealous.

Falling in love is against the rules, but Peter is almost to far gone to care. Then Serafina points out the mysterious disappearance of a girl named Erin from the shelter. Concerned for her safety, Serafina and Peter follow the path of the missing teen, and, while they're at it, accidentally discover the shocking secret behind the shelter's success.